Customer stories

What our customers say

Salon and clinic owners who bought a machine, and clients who have had the treatments. These are their words, submitted directly to us.

Why it matters

Buying a machine is a big decision

It is a significant investment, and most people want to hear from someone who has already done it before they commit. That is fair enough.

If you would like to speak to an existing customer directly rather than read about them, ask us on a demo and we will arrange it.

HydroFacial in Progress

From salon and clinic owners

I use the Contour Dio-Ice in my clinic and every single client has reported fast and noticeable effective results even from the first session. I then introduced the Contour HydroFacial, Contour EmSculpt and Contour RF-Cav for body contouring and radio frequency facials. All results are amazing and client bookings have increased massively!

Melissa Lumby

If you are looking for some awesome, knowledgeable people to work with, these are the guys I highly recommend. Their friendliness and result-driven approach is what I love about them.

Steph

I absolutely love my new diode laser hair removal machine. Purchasing it could not have been easier. The team are fabulous. The training from Suzanne was amazing and informative also. Financing this machine was easy as well. My clients are loving the machine here at my Hull salon, as am I!

Chloe

The Contour team are so helpful, they have gone to great lengths to help me with every specific detail I have asked for. Their attention to detail is remarkable and the machine is out of this world. Having been in the industry 20+ years, I will not ever go anywhere else. Thank you!

Gemma Richardson

I use the Dio-Ice and HydroFacial machines in my salon. They are easy to use and look great! Being sought after treatments, they practically sell themselves. Results have been amazing and we often get clients through recommendation! This was a great opportunity for me to make extra money by offering treatments that return higher revenue. The team have been super friendly and offer additional support when I need it. Thanks for everything.

A. Kaye

I purchased the Dio-Ice machine and I have not looked back since. The machine also offers a range of settings that can be customised to suit different skin types and hair colours, making it suitable for a wide range of clientele. Furthermore, it has certainly made a positive impact on my business profits, and I am very happy with the results so far!

Yvonne Lowry
Training days

Certificates in hand

Every machine comes with training in your own clinic, and these are the moments it finishes — real customers, real certificates, photographed on their own training days and shared with us.

Google reviews

Reviews from our Google Business Profile

  • DeeaDivine
    8 months ago
    I had a great experience from the beginning right through to the end with Contour Group. The whole team is amazing and truly does a great job – from the initial information and...
  • Brooklyn Morrow
    5 months ago
    We had an absolutely fantastic experience with the HIFU machine at Salon at no 6, from the initial training right through to delivering results for clients. The training was...
  • Katy Mayer
    5 months ago
    I purchased my Tri-Pro machine from Contour Group back in November for my salon and we couldn’t be more impressed! The results we have had for both the Hair Reduction and the...

From treatment clients

Written by clients who received treatments, rather than by salon owners who bought a machine. Individual results vary from person to person.

I have had five sessions of laser hair removal on my bikini area, and I can honestly say that I did not expect the results I have achieved. My skin is completely smooth with no bumps or marks. My therapist is so friendly and makes you feel at ease and comfortable throughout the treatment. Currently, I am starting my EmSculpt journey with Anaisa, who has understood what I want and we are working on my legs, buttocks and stomach. I had my second session today, and I cannot wait to see the finished results.

Laura Bartolo

I am loving the results of my Contour Dio-Ice diode laser hair removal treatments. It has made my life so much easier not having to shave every other day! After only four sessions, there is hardly any hair growing back, and I still have three more sessions to go. I wish I had started this much sooner!

Emma Branson

Questions we are asked most

Yes. Ask us on a demo and we will put you in touch with an owner running the machine you are considering, so you can ask them directly rather than take our word for it.

They were submitted to us directly by customers and clients. Our Google reviews are shown separately above, so you can see the independently posted ones too.

Not necessarily. These are individual experiences and outcomes vary depending on the client, the treatment and how the machine is used. Nothing here is a guarantee of results or of income.

Manufacturer training in your own clinic, an accredited laser qualification, a 12-month UK parts and labour warranty, UK-based engineers and access to our online resource hub for paperwork and compliance packs.

See it for yourself

Twenty minutes, in Barnsley or over video. Bring your questions, and ask to speak to an owner already running the machine.

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