After sale support

The service does not stop at the sale

The machine arriving is the start. What keeps it earning is the warranty behind it, the engineers who answer, and the marketing help that fills a diary — all of which come from a team who run clinics themselves.

What every owner gets

Support that carries on

12-month UK warranty

Parts and labour for a year, handpieces included, honoured in the UK rather than through an importer.

UK engineers and callout

Experienced UK-based engineers and a callout service, so a fault becomes a fixed machine rather than a shipping saga.

Clinical support, 9 to 5

Questions about settings, clients or treatments answered by people who use the machines — Monday to Friday, 9am to 5pm.

The resource hub

Client paperwork, compliance packs, guides and calculators in one place, switched on for your account when you buy.

New Contour machine owners with their training certificates

New owners on their training day — the support starts before the first client is booked.

Filling the diary

Marketing help for your new treatment

A new treatment only earns when clients know about it, so marketing support comes with the machine:

Already an owner and need a hand?

Call 01226 885185, Monday to Friday 9am to 5pm, or sign in to the resource hub for paperwork, compliance packs and guides.

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The Contour machine brochure

Every machine in the range — specifications, training and what comes included — in one PDF. Pop your email in and it is yours.

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