What cookies are
Cookies are small text files that a website stores on your device. They help the site work, remember your choices, and understand how it is being used.
How we use cookies
This site keeps cookies to a minimum. The cookies we set fall into these groups:
Essential cookies
These are required for the site to function and cannot be switched off in our systems. They include the WordPress cookies that manage your login session when you sign in to the customer resource hub, cookies that keep your basket working in the shop, and a cookie that records your cookie preferences themselves. They do not store any personally identifying information beyond what is needed to do their job.
Performance cookies
Our hosting platform uses caching to serve pages quickly, which may set a cookie so that the right version of a page is delivered to you. These cookies do not track you across other websites.
Analytics cookies
With your consent, we use Google Analytics to understand how the site is used, such as which pages are visited and how people find us. This helps us improve the site. Google Analytics cookies usually begin with _ga and last for up to two years. They are only set if you choose “Accept all” on our cookie banner.
Advertising cookies
We advertise on Google, and we use Google Ads tags to measure how well those adverts work, for example whether a visit from an advert leads to an enquiry, a demo request or a brochure download. Our shop also uses Google’s advertising tags to measure product adverts. With your consent, Google may set cookies such as _gcl_au, which last for up to 90 days, to connect your visit with the advert you clicked.
These cookies are only set if you choose “Accept all”. If you choose “Essential only”, or have not made a choice, the Google tags run in a restricted mode that does not set or read advertising cookies on your device. In that mode they may still send limited signals without cookies, such as that a page was viewed, which Google uses to estimate how its adverts perform overall. You can read how Google uses information from websites that use its services at policies.google.com/technologies/partner-sites, and manage the adverts Google shows you at myadcenter.google.com.
Third-party services
Some pages link to services provided by others, such as the forms used to request our brochures. Those providers may set their own cookies when you use them, and their own privacy policies apply.
Managing cookies
You can change your choice at any time: clear the cookies for this site in your browser and our cookie banner will appear again on your next visit. You can also control and delete cookies through your browser settings. Blocking essential cookies may stop parts of the site working, including signing in to the resource hub and using the shop basket. Guidance for managing cookies in most browsers is available at aboutcookies.org.
Changes to this policy
If the cookies this site uses change, we will update this page at the same address.
Contact
Questions about cookies or your data are welcome. Call Contour Group Ltd on 01226 885185, Monday to Friday, 9am to 5pm, or see our Privacy Policy for how we handle personal information.